Seasonal door check
Noisy door or slow opener? Ask about a tune-up visit in Area A.
Draft · not posted02 / LOCAL PRESENCE
Keep local presence work moving, one location at a time.
For the people managing business profiles, customer reviews and website priorities across a service business's locations.
INSIDE THE WORK
One location. Several pieces of work.
Move between a location profile, a review reply draft and a recommendation that needs someone to check the evidence.
MIKA◆Example Home Services
OverviewGoogle ProfilesAll Location ReviewsWebsitesRecommendationsActivitySettings
Location A · Location BMika / ProfileExample workspace
OverviewReviewsServicesCategoriesPostsPhotosInsights
EXAMPLE HOME SERVICES / GOOGLE PROFILES
Location A · Profile overview
Example Home Services — Location A
Garage door service · Open 7am–6pm · Service area: Area A
Primary category
Garage door supplier
Services
Spring repairOpener repairLock rekey
AN ORDINARY WORKDAY · EXAMPLE
A location has three things to check.
An office manager reviews Location A's listed services, prepares a reply to a customer review and checks a recommendation about its landing-page information. Each is a small, specific task.
CAPABILITIES IN CONTEXT
What the work looks like.
01
Company and location workspace
Keep mapped locations, services and profile-related work organized by the business they belong to.
02
Profile details
Work through categories, services, photos and posts so the team's intended updates are clear. Publication depends on the connected account and workflow.
03
Review replies
Prepare a response in the business's tone, review its wording and use a connected reply workflow when available.
04
Website recommendations
Surface a recorded gap, page awaiting audit or audit warning as a specific task to check rather than an unsupported claim about the public site.
05
Readiness and verification
Track preparation, progress and next steps across locations.
06
Location operations
Keep assignments, activity and profile-related events visible for the people managing each location.
A PRACTICAL ROUTINE
From a question to a next step.
01 / CHECK
Open the location
Compare its profile details and services with current business information.
02 / PREPARE
Work through replies and updates
Draft the response or profile change and have a person review it.
03 / FOLLOW THROUGH
Check the evidence
Review website recommendations and track remaining location tasks.
Mika brings location profile work, review replies and website priorities into focus. Available connected workflows depend on the account and location. Mika is independently developed and is not affiliated with Google; Google makes verification and publication decisions.
GOOD TO KNOW
Before you get started.
What can an office team manage in Mika?
Location profile details, services, categories, photos and posts, along with review replies and the remaining tasks for each location.
How does a review reply move from draft to response?
A reply is prepared in the business's tone, a person reviews it, and it is sent through the connected reply workflow available for that location.
What do website recommendations show?
Recorded gaps and audit warnings, with the context needed to check the page and choose a next task.
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